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About Allumé Immigration Canada

Illuminating your Path to Canada

At Allumé Immigration, we believe in brightening your journey to Canada. Our name, inspired by the French word 'allumer' (to ignite), reflects our mission to guide and enlighten your journey towards a successful immigration process.

 

Specializing in talent and wealth mobility, we are dedicated to transforming your aspirations of living, working, or investing in Canada into reality. With our expertise and personalized approach, let us illuminate the way to your Canadian dream.

About Allumé Immigration company

EXPERIENCE

With years of experience handling a wide range of immigration cases, our licensed practitioners at Allumé Immigration have developed a refined expertise in navigating the Canadian immigration system.

 

Our history of successful cases reflects our ability to manage even the most complex situations with professionalism and skill, ensuring the satisfaction of our clients.

UNDERSTANDING

Our accomplished team, many of whom were once newcomers themselves, intimately understands and relates to the challenges and uncertainties that come with relocating to a new country.

 

We carefully and empathetically take the time to understand specific circumstances and craft strategies aligned with your personal and professional aspirations.

DEDICATION

Your aspirations of building a new life in Canada are the driving force behind our mission. We go beyond merely assisting with the technical aspects of the process.

 

From your initial consultation to your arrival in Canada as a new resident, we are committed to enlightening and empowering you with knowledge and confidence every step of the way.

Kevin Thien Nguyen

Founder / RCIC

Kevin immigrated to Canada in 1991 with his family, settling in Montreal as a teenager. Intrigued by new technologies and fascinated by global trade, he studied multimedia before pursuing a bachelor's degree in international commerce at the École des Hautes Études Commerciales (HEC) in Montreal. After gaining solid experience working with licensed immigration practitioners, particularly in the business immigration segment for high net-worth individuals, investors, and entrepreneurs, Kevin decided to mark a new career milestone. He became a Regulated Canadian Immigration Consultant (RCIC) by obtaining additional licenses to broaden his field of expertise. This decision to deepen his knowledge of immigration allowed him to become more involved in his clients' cases. Today, Kevin passionately guides each step of his clients' immigration journeys to Canada, realizing his vision of personalized and efficient life-changing services. Professional licenses and accreditations: - Active member of The College of Immigration and Citizenship Consultants (CICC), the national regulatory body for immigration consultants in Canada. - Recognized immigration consultant registered with the Registre québécois des consultants en immigration, the registry for immigration consultants in the province of Québec. - Member of the Canadian Association of Professional Immigration Consultants (CAPIC). - Licensed temporary foreign workers Recruiter with Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST).

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Hung Viet Can

Senior RCIC

Holder of a B.A. degree in Communication from Laval University, an undergraduate certificate in Records and Archives Management from the University of Quebec in Montreal, and an attestation of collegial studies in Immigration Consultant from LaSalle College. Hung Viet Can has close to 20 years of experience in the field of immigration by working with the Vietnamese community in Quebec and participating in different forums on American and Canadian immigration such as Yahoo! Answers, AllExperts, and so on. He is a co-founder of vietditru.com, one of the most well-known Vietnamese forums in the field of immigration. Professional licenses and accreditations: - Active member of The College of Immigration and Citizenship Consultants (CICC), the national regulatory body for immigration consultants in Canada. - Recognized immigration consultant registered with the Registre québécois des consultants en immigration, the registry for immigration consultants in the province of Québec. - Member of the Canadian Association of Professional Immigration Consultants (CAPIC). - Commissioner for Oaths authorized by the Québec Minister of Justice.

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Felisc McIvor

Business Immigration Expert

A true global citizen, Felisc McIvor has lived and worked in Southeast Asia for 7 years, Europe for 11 years, and Canada for 20 years. With over 25 years of expertise in auditing and accounting, he is a seasoned advisor for foreign investors and entrepreneurs seeking to establish ventures in different parts of the world. Mr. McIvor's profound knowledge of international business consulting gives him a comprehensive grasp of the business immigration landscape. Having faced similar challenges abroad, Felisc is passionate about facilitating smooth integration for businesses and individuals pursuing opportunities in Canada. He leverages his diverse background to provide strategic guidance, assisting clients in identifying optimal immigration pathways and navigating the intricacies of company start-ups or business acquisitions. Felisc's commitment to empowering entrepreneurs is evident in his personalized approach, ensuring compliance with local regulations and fostering success in new environments. Drawing from personal experience as a business owner in Ottawa, Felisc offers practical guidance for business immigration candidates aiming to implement their investments in Canada successfully. His global experience equips him with a broad perspective and unique insights into the intersection of culture and commerce, enhancing his advisory services. Felisc's dedication to his clients is further enriched by his deep understanding of varied markets and his ability to connect clients with vital resources and opportunities. Whether addressing regulatory requirements or exploring business ventures, Felisc's expertise and commitment make him an invaluable and trusted resource for those seeking business immigration solutions. Currently residing in Manitoba, Mr. McIvor combines his extensive knowledge, wide-ranging network, business acumen, and unwavering dedication to deliver exceptional service, making him a key partner for anyone pursuing business immigration in Canada.

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Ann Thu Nguyen

Canada Settlement Advisor

Ann Thu Nguyen, with over a decade of experience in settlement services, is your dedicated guide for a smooth transition to life in Canada. Her extensive collaboration with immigration experts has given her deep knowledge of various immigration pathways and their associated settlement challenges. She finds immense joy in empowering individuals who have chosen Canada as their home, believing in their potential to thrive in this land of opportunity. Ann's passion lies in helping newcomers adapt to new surroundings and integrate into their local communities. She provides comprehensive assistance, helping clients access essential services such as obtaining government identification, signing up for healthcare, enrolling children in school, opening bank accounts, and navigating housing complexities. Ann also connects clients with vital social services, explores job opportunities, and identifies potential business ventures. Her compassion, honed through previous studies in the medical field, shines through in her attentive and personalized counseling services. Ann understands the challenges of adapting to a new life and is dedicated to helping clients navigate them with resilience. As managing director of a travel agency specializing in Canadian tours, Ann has intimate knowledge of Canada's diverse geography. Additionally, as a licensed real estate agent, she offers valuable insights into the housing market for potential homeowners. Residing in Toronto with her family, Ann brings a broad knowledge base, diverse skill set, and unwavering dedication to her work, making her an invaluable resource for anyone seeking settlement assistance in Canada.

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Viola Serwanga

Career Path Manager

Viola Serwanga is a seasoned recruitment and migration specialist based in Uganda, serving clients not only locally but also across Africa and the Gulf region. With over 8 years of hands-on experience, she offers expert guidance in both recruitment and immigration, supporting individuals through every phase of their journey—from identifying the right employer to settling into a new country. Renowned for her professionalism, integrity, and results-driven approach, Viola has built a trusted reputation as a go-to advisor for those seeking to work or relocate abroad. She has successfully assisted European employers in sourcing qualified talent from Africa and the Gulf to meet their workforce needs, helping bridge the gap between global demand and skilled labor. Viola specializes in facilitating employment and relocation to Canada, assisting job seekers in finding suitable employers, preparing for interviews, and navigating the visa application process with confidence. She also supports individuals pursuing permanent residency, leveraging her up-to-date knowledge of immigration regulations to maximize approval success. Her mission is to empower clients from Africa and the Gulf through personalized, reliable support—delivering international recruitment and immigration services that are streamlined, accessible, and efficient for all parties involved.

Who We Are

Frequently Asked Questions

  • Licensed practitioners have the knowledge and expertise to navigate the complex Canadian immigration system, increasing the likelihood of a successful application.

  • An RCIC is one of three types of immigration professionals certified and authorized by the Canadian government to provide paid immigration advice and services. For more details, please refer to FAQ #21 below.

  • Drawing on their professional training in Canadian immigration law and staying current with relevant policies, they offer personalized advice. Moreover, they assist in selecting the most suitable immigration program, handle the preparation and submission of your application, and represent you in communications with Canadian immigration authorities

  • No, it's not mandatory, but it is recommended to use the services of licensed immigration professionals. Doing so can significantly improve your chances of success and streamline the process.

  • You can verify their status by checking the online registry on the website of the College of Immigration and Citizenship Consultants (CICC).

  • Both Regulated Canadian Immigration Consultants (RCICs) and immigration lawyers can help with your immigration needs. RCICs are specialized immigration experts who guide you through the application process, ensure accuracy, and answer your specific questions.

    Immigration lawyers, on the other hand, can provide legal representation in complex cases that may require court appearances and offer legal services in other industries and sectors.

  • Both immigration lawyers and Regulated Canadian Immigration Consultants (RCICs) are professionals who can provide valuable assistance with immigration matters. Here are some key points to consider:

    • Qualifications: Immigration lawyers are licensed legal professionals who have completed a law degree, passed the bar exam, and are licensed by provincial or territorial law societies. RCICs, on the other hand, are licensed by the College of Immigration and Citizenship Consultants (CICC) and have completed specific education and training in immigration law and procedures, including passing the CICC's entry-to-practice exam.

    • Expertise and Experience: Both immigration lawyers and RCICs have extensive knowledge and experience in immigration law and procedures. When choosing a professional to assist with your immigration needs, it's essential to evaluate their qualifications, experience, and track record.

    Ultimately, the choice between an immigration lawyer and an RCIC depends on their area or segment of immigration expertise, your specific needs, preferences, and budget. It's essential to research and consider your options carefully before making a decision.

  • No ethical practitioner can guarantee approval as the final decision relies solely on the Immigration, Refugees and Citizenship Canada (IRCC) officer. However, they can significantly improve your chances by ensuring your application is complete, accurate, and presents your case effectively.

  • Fees vary based on the complexity of your case and the services you require, the experience and expertise of the professional. It's important to discuss fees upfront to understand the cost of services.

  • Look for someone who is licensed, specializes in your specific needs, has positive reviews or testimonials, and with whom you feel comfortable communicating.

  • Yes, you can change your representative at any time, but you may need to notify the Canadian immigration authorities.

  • Licensed practitioners are regulated and must adhere to professional standards. You can file a complaint with their regulatory body if you receive incorrect advice.

  • Licensed practitioners are required to maintain professional standards, undergo regular training, and are accountable to a regulatory body, making them more reliable.

  • They may not be able to expedite the processing of applications, but they can ensure that your application is correctly filed and communicate effectively with immigration authorities, which can help minimize unnecessary delays.

  • Regulated Canadian Immigration Consultants (RCICs) must complete an accredited immigration consultancy program at designated teaching institutions. They are required to meet additional qualifications in language proficiency and pass a background and good conduct check. Additionally, they must pass a regulatory exam with Immigration, Refugees, and Citizenship Canada (IRCC) to become licensed.
     

    RCICs in good standing are regulated by the College of Immigration and Citizenship Consultants (CICC).

  • Canadian immigration laws and policies can change frequently due to factors such as socio-economic conditions, labor market needs, and the governing political parties at the provincial or federal level. These changes can either favorably or unfavorably impact your planned immigration project.

     

    A licensed immigration practitioner stays updated on these regulation changes to ensure your application is optimized and complies with current immigration regulations.

  • Yes, they can review the reasons for refusal, advise on the best course of action, and assist with re-application or appeal if applicable.

  • The CICC regulates immigration and citizenship consultants in Canada, ensuring they meet professional standards and ethical conduct.

  • Some immigration professionals may request preliminary information to analyze your case effectively and provide suitable advice. Be sure to gather all relevant documents and information regarding your immigration goals. Prepare to discuss your background, qualifications, and reasons for your temporary stay or immigration to Canada.

  • ​When working with a licensed immigration practitioner such as a Regulated Canadian Immigration Consultant, you can expect:

    • Initial Consultation: A thorough assessment of your eligibility for various immigration programs, followed by a discussion of your options and the practitioner's recommended course of action.

    • Personalized Plan: A tailored plan outlining the steps involved in your immigration journey, including timelines, required documentation, and potential challenges.

    • Document Preparation: Assistance in gathering, completing, and submitting all necessary forms and supporting documents, ensuring they meet the requirements of the immigration authorities.

    • Communication with Authorities: Representation on your behalf in all communications with the relevant government agencies, ensuring your application is processed efficiently.

    • Updates and Guidance: Regular updates on the progress of your application, along with guidance on any additional steps or requirements that may arise.

    • Legal Advice: Expert advice on complex legal matters, ensuring your application complies with all relevant laws and regulations.

    • Support and Advocacy: Ongoing support throughout the process, including answering your questions, addressing your concerns, and advocating for your best interests.

  • Risks include receiving incorrect advice, falling victim to fraud, and jeopardizing your immigration application due to non-compliance, potentially resulting in a 5-year ban for misrepresentation of Canadian immigration laws.

    According to Bill C-35, which became law on June 30, 2011, it is an offence for anyone, other than: 1 - a lawyer who is a member in good standing of a Canadian provincial or territorial law society, 2 - a notary who is a member in good standing of the Chambre des notaires du Québec or, 3 - an regulated Canadian immigration consultant (RCIC) who is a member in good standing of the College of Immigration and Citizenship Consultants (CICC) - to conduct an immigration business for a fee or other consideration.

  • You may contact the following regulatory bodies of the immigration practitioners or government authorities:​​

    • Reporting to the College of Immigration and Citizenship Consultants (CICC):

      • The CICC is the regulatory body that oversees Regulated Canadian Immigration Consultants (RCICs).

      • If you suspect an RCIC has engaged in unethical or fraudulent practices, you can file a complaint with the CICC through their website (www.college-ic.ca) or by contacting them directly.

      • The CICC has the authority to investigate complaints against RCICs and take disciplinary action if necessary.

    • Reporting to provincial or territorial law societies:

      • Suppose the individual you suspect of immigration fraud is a licensed lawyer. In that case, you can file a complaint with the law society of the province or territory where the lawyer is licensed.

      • Law societies have the authority to investigate complaints against lawyers and take disciplinary action if necessary.

    • Reporting to the Canada Border Services Agency (CBSA):

      • The CBSA is responsible for enforcing immigration laws and regulations in Canada.

      • If you have information about individuals or organizations involved in immigration fraud, such as document forgery, misrepresentation, or human trafficking, you can report it to the CBSA's Border Watch Line at 1-888-502-9060.

      • The CBSA investigates and takes appropriate action against those involved in immigration-related offences.

    • Reporting to the Royal Canadian Mounted Police (RCMP):

      • If the immigration fraud involves criminal activities, such as extortion, bribery, or other serious offences, you can report it to the RCMP.

      • You can contact the RCMP's National Immigration Fraud Section or your local RCMP detachment to file a report.​​

  • They are required to complete continuing professional development annually to maintain their license, ensuring they are up-to-date on immigration laws and policies. Their respective regulatory bodies, professional associations or networks also organize workshops, seminars or conventions to educate the members on the most recent regulations.

  • A retainer agreement is an immigration service contract. It outlines the services to be provided, fees, and the responsibilities of both parties. It's important for clarity and to protect your rights as a client.

  • Yes, they can represent you in proceedings before the Immigration and Refugee Board, but for federal court cases, you would need an immigration lawyer.

  • There are several reasons why a client should consider paying an hourly fee for a consultation with an immigration licensed practitioner:

    • Expertise and Experience: Immigration licensed practitioners have extensive knowledge and experience in navigating the complex and ever-changing immigration laws and regulations. They have undergone specialized training and education in this field, which allows them to provide valuable insights and strategies tailored to each client's unique situation.

    • Personalized Advice: During a consultation, an immigration licensed practitioner can thoroughly assess the client's specific circumstances, goals, and eligibility for various immigration programs. This personalized advice is invaluable in determining the best course of action and increasing the chances of a successful application.

    • Identifying Potential Challenges: Immigration licensed practitioners can identify potential challenges or issues that may arise during the application process. Their expertise allows them to anticipate and address these challenges proactively, minimizing delays or complications.

    • Comprehensive Analysis: Immigration licensed practitioners can provide a comprehensive analysis of the client's case, including an evaluation of the strengths and weaknesses of their application. This analysis can help the client make informed decisions and understand the potential risks and opportunities.

    • Ongoing Support: While the initial consultation may be billed hourly, engaging an immigration licensed practitioner often includes ongoing support and representation throughout the entire immigration process. This ongoing support can be crucial in ensuring a smooth and successful application.

    • Avoiding Costly Mistakes: Immigration applications can be complex and involve significant financial investments. Mistakes or oversights in the application process can lead to delays, rejections, or even inadmissibility. An immigration licensed practitioner's guidance can help clients avoid costly mistakes that could jeopardize their immigration goals.

    • Peace of Mind: Working with an experienced immigration licensed practitioner can provide clients with peace of mind, knowing that their case is being handled by a professional who is well-versed in immigration law and procedures. This can alleviate stress and uncertainty throughout the immigration process.

    • Deductible from Total Service Fee: Many immigration firms offer the option to deduct the initial hourly consultation fee from the total service fee if the client decides to retain their services. By deducting the consultation fee from the total service fee, the client effectively receives a discount or credit for the initial investment they made in seeking professional advice.

    While the hourly fee for an immigration licensed practitioner's consultation may seem substantial, it is often a worthwhile investment for clients seeking expert guidance and representation. The value of personalized advice, comprehensive analysis, and ongoing support can significantly increase the chances of a successful immigration outcome, ultimately saving time, money, and potential setbacks in the long run.

  • There are several reasons why professional immigration services fees can be considered expensive:

    • Expertise and Specialization: Immigration law is a highly specialized and complex field that requires extensive knowledge and training. Immigration professionals, such as licensed consultants and lawyers, have invested significant time and resources in acquiring the necessary education, certifications, and experience to navigate the intricate immigration system effectively.

    • Ongoing Training and Compliance: Immigration laws and regulations are constantly evolving, and professionals must stay up-to-date with these changes through ongoing training and professional development. This continuous learning process is essential to provide accurate and compliant services, but it also contributes to the overall cost of their services.

    • Time-Intensive Process: Immigration applications are often complex, multi-step processes. They require a significant investment of time and resources. Some cases can take many months, or even a few years, to progress from temporary resident status to permanent residency. Professionals must devote considerable time to meticulously examining files, collecting and preparing required documents, and verifying the accuracy and completeness of all information provided. This meticulous work and ongoing follow-up often result in higher professional fees.

    • Personalized Attention and Support: Immigration professionals typically provide personalized attention and support to their clients throughout the entire immigration process. This level of dedicated service and ongoing communication requires significant time and effort, which is reflected in the fees charged.

    • Risk Management: Immigration professionals assume a certain level of risk when representing clients. Incorrect advice or mishandled applications can have severe consequences, including application denials or even inadmissibility. As a result, licensed immigration practitioners must carry industry-specific liability insurance and implement rigorous quality control measures, which contribute to their operational costs.

    • Overhead Costs: Like any professional service, immigration firms have overhead costs associated with maintaining an office, staff, technology, and other operational expenses. These costs are factored into the fees charged to clients.

    • Value and Potential Savings: While the fees may seem high, the value provided by immigration professionals can often outweigh the cost. Their expertise and guidance can increase the chances of a successful application, potentially saving clients from costly delays, rejections, or the need to reapply, which can be even more expensive in the long run.

    It's important to note that immigration service fees can vary widely depending on the complexity of the case, the professional's experience and reputation, and the specific services required. While the fees may seem expensive initially, they often represent a worthwhile investment for individuals and families seeking to navigate the complex and ever-changing immigration landscape successfully.

  • Immigration firms typically offer various payment structures for their retainer agreements to accommodate different client needs and preferences such as Flat Fee, Hourly Rate, Retainer Fee + Hourly Rate, Milestone-based Payments, etc.

     

    Our clients at Allumé Immigration commonly prefer the payment schedule per milestone, allowing them to pay for services in installments as specific milestones or stages of the immigration process are reached. Here's what you should know about this type of payment structure:

    • Upfront Retainer Fee: Most immigration professionals will require an upfront retainer fee to be paid before starting work on a case. This initial payment covers the initial consultation, case evaluation, and the preparation of the necessary paperwork for the first stage of the immigration process.

    • Milestone Payments: After the initial retainer, the remaining fees are typically divided into milestone payments that correspond to specific stages or achievements in the immigration process. These milestones can include:

      • Submission of the initial application

      • Responding to requests for additional information or documentation

      • Preparation for interviews or biometrics appointments

      • Filing of additional forms or applications (e.g., work permits, study permits)

      • Submission of the final application for permanent residency or citizenship

    • Clearly Defined Milestones: The retainer agreement should clearly outline the specific milestones and the associated fees for each stage. This transparency helps clients understand the total cost of the immigration process and budget accordingly.

    • Flexibility: Some immigration professionals may offer flexible payment schedules, allowing clients to make smaller, more frequent payments or adjust the milestones based on their specific case and financial situation.

    • Refund Policies: The retainer agreement should also outline the refund policy in case the immigration process is terminated, or the client decides to change representatives. Reputable professionals will have clear guidelines for refunding any unused portion of the fees.

    • Contingency Fees (not applicable for RCIC): In certain cases, immigration professionals may offer contingency fee arrangements, where a portion of the fee is contingent upon the successful outcome of the case. However, this practice is not universally accepted and may be subject to regulatory restrictions.

    By structuring payments based on milestones, clients can better manage the financial commitment required for professional immigration services. It also incentivizes the immigration professionals to work diligently and efficiently to reach each milestone, as their compensation is tied to the progress of the case.

  • Regulated Canadian Immigration Consultants (RCICs) are bound by strict professional conduct codes, including regulations around payment structures and refund policies. What you should know are:

    • Contingency Fee Prohibition: RCICs cannot charge fees contingent upon the success or outcome of an immigration application.

    • Upfront Fee Structure: RCICs must charge fees upfront, either as a flat fee or hourly rate, regardless of the case outcome.

    • Earned Fees: Payments made for completed milestones or services rendered are typically non-refundable, even if the client terminates the services or the case is unsuccessful.

    • Refund Policy Requirements: RCICs must have a reasonable written refund policy outlined in the client agreement, which cannot be contingent upon the case outcome.

    • Refund Conditions: Refund policies can be arranged between the client and the immigration law practitioner. These policies should be clearly outlined in the retainer agreement, specifying conditions for refunds, such as termination before a certain stage or failure to provide agreed-upon services.

    • Refund Calculation: Policies must clearly state how refund amounts are calculated, based on factors like the stage of the process and work completed.

    These regulations aim to protect clients' interests and ensure RCICs maintain ethical conduct by charging fees transparently and providing refunds based on agreed-upon terms, regardless of the immigration case outcome.

  • Permanent residents are individuals who reside in Canada and have been granted permission to live and work in the country indefinitely, but they are not Canadian citizens. Permanent residency status can be revoked if the person does not meet certain conditions.

     

    Citizenship can be obtained by permanent residents who apply for it and meet specific criteria, including residency requirements. Canadian citizens enjoy additional benefits, including the right to vote, eligibility for a Canadian passport, access to government employment, participation in social benefit programs, protection under Canadian law and the Canadian Charter of Rights and Freedoms, and a true sense of belonging.

  • While our website offers free preliminary information, certain inquiries may necessitate a consultation for detailed responses. Our Allumé Immigration experts are happy to help you in a more personalized setting. You can simply book a consultation with us at your earliest convenience.

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